Privacy Policy

Westville Management Group (“we”, “us”, “our”) is committed to protecting the privacy of our clients, website visitors, and other individuals we interact with.

This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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By using our website or engaging with our services, you agree to the handling of your personal information as described in this policy.

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1. What Personal Information We Collect

 

We may collect personal information in the following ways:

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Information you provide directly

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• Name

• Email address

• Phone number

• Business or organisation name

• Job title or role

• Any information submitted via forms, enquiries, emails, or phone calls

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Information collected automatically

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When you visit our website, we may automatically collect:

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• IP address

• Browser type and device information

• Pages visited and actions taken on the site

• General location data

• Date, time, and duration of visits

• Referral sources​

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This information is collected through cookies and similar tracking technologies.

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Information collected through analytics and marketing tools

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We use third-party analytics, advertising, and remarketing tools that may collect information about how you interact with our website. These tools may use cookies, pixels, tags, or similar technologies to measure website performance, understand visitor behaviour, and support marketing activities.

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The information collected may include:

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• Device and browser details

• Pages viewed and time spent on the site

• Interaction with website content

• General location information

• Referral sources

• Engagement with online advertising

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These tools are provided by external platforms such as analytics providers, advertising networks, and social media platforms.

You can manage or decline non-essential cookies at any time using our on-site cookie controls.

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2. Why We Collect Personal Information

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We collect personal information to:

• Respond to enquiries and provide services

• Communicate with clients and potential clients

• Manage and improve our website

• Conduct analytics and performance monitoring

• Support advertising and remarketing activities

• Maintain business operations and comply with legal obligations

• Understand how visitors engage with our services and content

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We only collect information that is reasonably necessary for our functions and activities.

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3. How We Use Cookies and Tracking Technologies

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Our website uses cookies and similar technologies for purposes such as:

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• Ensuring the website operates reliably

• Remembering user preferences

• Improving user experience

• Analysing traffic and usage patterns

• Supporting marketing and advertising activities

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You may choose to limit or disable cookies through your browser or via our cookie settings.
Please note that disabling certain cookies may affect website functionality.

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4. Sharing and Disclosure of Personal Information

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We may share personal information with trusted third parties, including:

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• Service providers who assist with website hosting, analytics, email distribution, and IT services

• Professional advisers (e.g., accountants, lawyers) where required

• Third-party platforms used for marketing or communication

• Government or regulatory authorities when required by law

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We do not sell personal information.

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Some third-party service providers may be located overseas. In such cases, we take reasonable steps to ensure they handle personal information securely and in accordance with privacy standards.

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5. How We Protect Personal Information

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We take reasonable steps to safeguard personal information from:

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• Misuse

• Loss

• Unauthorised access

• Modification or disclosure

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Security measures include access controls, secure systems, and administrative safeguards.
However, no method of digital storage or transmission is completely secure, and we cannot guarantee absolute security.

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6. Access to and Correction of Personal Information

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You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate.

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To make a request, please contact us using the details provided below.
We may need to verify your identity before processing your request.

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7. Direct Marketing and Opt-Out Options

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You may opt out of marketing communications at any time by:

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• Using the “unsubscribe” link in email communications

• Adjusting cookie preferences via our website

• Changing advertising settings on platforms such as Google, LinkedIn, or Meta

• Contacting us directly

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8. Links to Other Websites

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Our website may include links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.
The most current version will always be available on our website.

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10. Contact Us

If you have any questions about this policy, or wish to access or correct your personal information, please contact:

Westville Management Group
Email: craig@westville.com.au